- Minimum order will be 1 m3 (1 x 1 x 1). Excess volumes at 0.1 m3 ~ 0.4 m3, service charge will be prorated. For excess volumes at 0.5 m3 ~ 0.9 m3, it will be considered as 1 m3.
- Pickup truck and manpower will be arranged according to client request. Cost will be as per billed by logistic agent.
- We suggest box size should be between 140cm~250cm and weight range ~25kg per box. For sensitive to shock and fragile items, kindly wrap it with bubble wrap and pack it in strong box.
- All parcels must be pack firmly. Do not leave large empty space inside box as it might make box deformed during logistic handling. Deformed box might be rejected by shipping liner and need to be repack first. Any repacking cost, increase of charge from change of volume will be borne by customer.
- After pickup from home in Malaysia, delivery location in Japan can be change during whole service time. Delivery rate will be changed according to new address. Customer must submit their request for delivery address change via email or through our company Whatsapp number.
- Customer must declare correctly all personal items in the provided personal effect form for International Moving Service. No dangerous item and prohibited item allowed to use this service. Please inform us if you are not sure of your items category.
- Tagging code will be given by AMT Trading and is compulsory to tag for each parcels. AMT will not be held responsible for any parcels lost due to wrong tagging or no tagging. Any additional cost resulting from miss tagging or no tagging will be borne by customer.
- AMT Trading will not be held responsible if your items confiscated by custom officer due to importing prohibited items or non declared items.
- AMT Trading reserved all rights to remove item that are dangerous or prohibited by customs law of Japan and Malaysia, or which is not complying with Terms & Conditions mentioned above.
- Any items or quantity that was not declared will be considered as non exist and is not liable for any claim.
- If tax imposed by Japan custom, it will be borne by customer.
- Final invoice will be based on actual volume usage.